intake services

We are always here to help you, no matter what time of day or night.

Our agents are highly trained and knowledgeable, ensuring that your customers receive the best possible service.

We offer support through phone, email, live chat, and social media, giving your customers the flexibility to choose their preferred channel.

We offer customized answering scripts, customized intake forms, call and data routing.  All calls are recorded and available to our client.

In those cases where attorney consultation is almost certainly warranted, we can stop that potential clients from immediately continuing in their search for an attorney.  In those potential cases that may not be right for your office, or suggest referral is a better option, our client receives the intake data and advises whether or not to set up a consult.   

The potential client's vision of your office and your ability to prioritize their needs, believe it or not , begins with the telephone.  People don't want to leave a message, talk to a bot or AI agent, and they are likely to keep calling back to reach office staff.  While you may be the only person in your office, when a potential client always speaks to a human on the phone, gets an immediate response to chat or messaging requests, and is able to immediately get a message to you, they see a large and professional business office.