Attorney - VIRTUAL OFFICE

We are available round the clock to ensure that all your customer queries are answered promptly. Our team is trained to handle all kinds of customer queries and provide effective solutions.  

We understand that language can be a barrier when it comes to customer support. Our team is fluent in multiple languages, making it easier for us to cater to a diverse customer base.

We do not have a one-size-fits-all approach to customer support. Our team will work with you to understand your business and provide customized solutions that meet your specific needs.

COVID-19 changed our world and the way we work.  It also changed our customer base and what they expect from us.  While more and more businesses have elected not to return to the brick-and-mortar office, customers have begun to expect more from the virtual world.  For those companies without exceptional virtual support, potential customers may see such a business as lacking or insufficient.

Customers expect 24/7 availability and support.  For instance, if you are a personal injury attorney and receive a midnight call from a potential client who states that her husband has been killed in an accident with an 18-wheeler, we all know that if that call goes to voice mail or an answering service that simply takes a message, that potential client is going to hang up and call the next number in the phone book.  Our trained professionals know when to take a message, when to prepare intake paperwork and when to wake you up.

Making the most of your resources is vital to your success.  Running an office is expensive and paying an employee $30,000-$42,000 simply to answer telephone calls for only 8 hours a day is a complete waste of resources.  That resource is better spent for the same employee to handle tasks, projects, investigations,etc, for your office.

If you are an attorney with no employees, it is even more important that you have a live answering service for many reasons, including but not limited to:  keeping your office running while you are away from the office; receive important messages in real time; make better use your time making money and leave the administrative work to us, and; sending the messages to your clients that they are important to you and a live person is available 24/7 to assist with their needs.

Having a 24/7 INTAKE DEPARTMENT is vital to your success.  Don't waste your office resources with telephone calls and don't dismiss the potential clients that conduct business after 5:00 p.m.  Our trained professionals are there 24/7.

Simply fill out our questionnaire online and we will get back to you with a quote for services.  Once you receive your quote you will have the opportunity to accept all or some of our services.